JointVoyage is a guide for one decision and the year around it.

What JointVoyage does

The whole site is organized around three phases, and a visitor can enter at any of them. Deciding is for the question “Do I need surgery, and who should do it?” It offers the TJV Fit Score, a free assessment built from published hip and knee outcome measures, and then a written opinion from a participating surgeon or a report to take to your own clinician. Preparing is for “How do I get ready?” It offers the TJV Readiness Score, eight equal parts of preparation work, beside a written status that ends at Ready for Surgery only when a named member of a surgical team accepts it. Recovering is for “How do I recover?” It offers daily check-ins, the TJV Recovery Score, today’s exercises, and a safety pathway that replaces the exercise plan the moment a check-in reports a red flag.

Around the three phases sit a library of cited education pages, a national surgeon finder built from public records, and, for surgeons, a workspace where a patient can authorize a case to be read. Each of those is described on its own page: how the Fit Score works, how the Readiness Score works, how surgeon information is compiled, and what the platform does for a surgeon.

What JointVoyage is not

• It is not a medical practice and does not diagnose anyone. A Fit Score states what your evidence supports and names what is missing; it is not a verdict, and it never leads to scheduling surgery.
• It does not clear anyone for surgery. Ready for Surgery is completion of the preparation pathway, confirmed by a surgical team; it is not medical clearance, and the score never subtracts points for a person’s health, only for unfinished work.
• It does not measure outcomes with its own score. The Recovery Score is a trend drawn from your own earlier check-ins; the validated KOOS JR and HOOS JR instruments are asked separately, at their own windows, and are never blurred with it.
• It does not grade surgeons. The finder is a documented record: no stars, scores, ranks, or badges. A credential that has not been found is written as “not yet documented,” never as a negative finding.
• It is not emergency care. Sudden shortness of breath, chest pain, or fainting after surgery means calling emergency services, and every recovery surface says so before it says anything else.

How the education is written and checked

Every education page is written by JointVoyage from the published sources listed at its foot: peer-reviewed studies, national registry reports, and the patient guides of the American Academy of Orthopaedic Surgeons and the American Association of Hip and Knee Surgeons. Each material claim carries a numbered citation to one of those sources, and each page states the date it was last checked against them. That date moves only when the check is repeated.

The pages describe what studies report about populations. None makes a prediction about an individual, and none is written or reviewed by a physician; each page closes by saying that your surgeon decides from your exam, imaging, and history. Where the evidence is thin, the page says so rather than rounding it up.

Where the surgeon information comes from

The finder is built from public records: Medicare claims published by the Centers for Medicare & Medicaid Services, the membership directory of the American Association of Hip and Knee Surgeons, and fellowship and practice records read from the pages that state them. Each fact on a surgeon’s card names its source and the date it was read. A Medicare claim count is always a lower bound on a surgeon’s true volume, because it counts only one payer, and the card says so beside the number.

Every record has its own public page, listed by state. A surgeon may sign in, confirm their NPI, and verify with a code texted to their cell phone; they can then correct the practice, fellowship and start-year fields on their own record, or take the page down; a correction appears as stated by the surgeon, beside what the public sources show, and never changes the verification tiers.

Your information

• The Fit Score and the Readiness Score run in full before you are asked to sign in. A record is created only when you sign in with a one-time code.
• Nothing saved to your record reaches a clinician unless you direct it to. Each authorization names JointVoyage as the recipient, and sharing with a provider is a separate, named authorization.
• Text messages are notifications only. Apart from a medication reminder you have separately consented to, no text contains health information; each links to a page that asks you to sign in.
• No advertising pixels, session-replay tools, or third-party analytics run on the site.
• Your JointVoyage record is not a medical record. The chart your treating clinician keeps is the clinical source of truth, and JointVoyage does not write to it.
• Every clinician read of your information is written to an access log, and you can ask for your record to be deleted by writing to privacy@sherlockhealth.ai.

Who operates it

JointVoyage is operated by Sherlock Health, Inc., which also operates OpenDoc, and independently of any surgical practice. A surgeon who writes an opinion through the platform does so under their own name and at a fee they set; the opinion is theirs, and it says so on the report. Every source on every page is linked so that a claim can be checked, and when a page is found to say something its source does not, the page is corrected and its checked date moves.

How information is handled is set out in the privacy policy, and the terms on which the site is offered in the terms of service. Questions, requests about your information, and corrections to any page go to privacy@sherlockhealth.ai.